Thank you for choosing to shop with us at https://staging.agrapethastore.com. We value your satisfaction and are committed to ensuring a positive shopping experience. Please take a moment to review our Return and Exchange Policy below.

Due to the perishable nature of our products, we follow a strict return and refund policy.

1. No Return Policy (General)
   We do not accept returns once the product is delivered.
2. Eligible for Refund/Replacement
   A refund or replacement will only be considered if:

• • The product is damaged, spoiled, or of poor quality
  • You received the wrong item

3. Mandatory Proof (VERY IMPORTANT)
   To request a refund or replacement:

• • You must record a clear unboxing video
  • The video should start from opening the sealed package
  • The issue must be clearly visible in the video

👉 Without an unboxing video, no claims will be accepted

4. Time Limit for Claims
   You must report the issue within 24 hours of delivery
5. Refund Process

• • Once approved, refunds will be processed within 5–7 business days
  • Refunds will be credited to the original payment method

6. Rejection of Claims
   Claims will not be accepted if:

• • No unboxing video is provided
  • Request is made after 24 hours
  • Product is partially consumed

For support, contact us at: agrapethastore1@gmail.com

At Agra Petha Store, we strive to make your return and exchange process simple, transparent, and satisfactory every step of the way.